Older Americans Act: Long-Term Care Ombudsman Program

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  1. Strengthening the Older Americans Act's Long-Term Care Ombudsman Provisions

Note: The regulations included in Phase 1 must be implemented by November 28, , regulations included in Phase 2 must be implemented by November 28, , and regulations included in Phase 3 must be implemented by November 28, Revised Federal Nursing Home Regulations.

Home and Community Based Services Final Regulations The final Home and Community-Based Services regulations set forth new requirements for several Medicaid authorities under which states may provide home and community-based long-term services and supports. ACL Guidance for Outreach and Providing Services for Holocaust Survivors January ACL created this guidance as a vehicle by which the Aging Services Network can build stronger connections with organizations and stakeholders providing care to Holocaust survivors, to enhance service capacity and quality.

Strengthening the Older Americans Act's Long-Term Care Ombudsman Provisions

The guidance examines the unique needs and challenges of serving Holocaust survivors. Read the memorandum for answers to your questions.

The Long-Term Care Ombudsman Program investigates elder abuse complaints in long-term care facilities. OSLTCO staff confer with State licensing agencies regarding difficult cases, meet with the California Department of Aging Counsel to clarify laws and develop plans for implementing them, define program roles, and provide ongoing statewide Ombudsman training. The goal of the State Long-Term Care Ombudsman Program is to advocate for the rights of all residents of long-term care facilities.

The Ombudsman's advocacy role takes two forms: 1 to identify and resolve individual complaints and issues by, or on behalf of, these residents; and 2 to pursue resident advocacy in the long-term care system, its laws, policies, regulations, and administration through public education and consensus building. All long-term care facilities are required to post, in a conspicuous location, the phone number for the local Ombudsman office and the Statewide CRISISline number Volunteers are an integral part of this program.